Workers' Compensation Claim Services

Our Services

3-Point Contact Process

When a claim is received, the employer, injured employee, and injured employee’s physician will be contacted immediately.

Medical Bill Auditing

NAICO provides auditing services that can potentially reduce medical bills by as much as 60% of the amount invoiced.

Medical Case Management

A medical case manager is assigned to every lost-time claim to assist the injured employee with appointment scheduling, counseling, recovery tracking, and prescription drug monitoring.

Diagnostic Testing

Appointments can be a hassle. Often, scheduling a medical test can take days or even weeks. NAICO can reduce the wait time drastically through our diagnostic testing program. Appointments are typically scheduled within 48 hours of the request.

Information Technology System

Policyholders can gain access to the NAICO Claims database, which allows them to view a claim’s status and loss history for their company from their own computer or smartphone. Some restrictions apply.

Nationwide PPO Network

With access to a network of over 1,000,000 medical facilities for injured employees, our clients can receive the added benefit of discounted rates on treatment for workers’ compensation injuries.

Prescription Drug Program

With NAICO’s prescription drug program, injured employees have access to over 150,000 pharmacy locations under the plan with no out-of-pocket expenses and an average savings of at least 25%.